FAQ
Find your answers here
How long does shipping take?
Shipping times for products can vary based on a few factors, including where you’re located and the specific item you ordered. The correct amount of shipping fee will show up at the checkout page.
How long will it take to ship my order?
After the production phase—which can take about 3 to 7 business days—you can expect shipping to take anywhere from 5 to 10 business days, depending on your location and what shipping delivery speed you choosen at checkout.
Several things can come into play. For instance, if you’re located in a remote area or during busy holiday seasons, shipping might take a little longer. Additionally, unexpected events like weather disruptions or supply chain issues can also impact delivery times. It’s always a good idea to keep an eye on your tracking information for the most accurate updates.
Can I track my order?
Yes! Once your product or book order ships, you'll receive a tracking number via email. This way, you can follow your package's journey right to your doorstep. There’s something exciting about watching your order make its way to you, isn’t there?
What if my order is delayed?
If your order seems to be taking longer than expected, don’t worry! Sometimes, things happen that are beyond our control. Feel free to reach out to customer service for assistance, and they’ll help you figure out what’s going on. We’re here to ensure you get your order as soon as possible!
If you ever have more questions or need assistance, don’t hesitate to ask. We want to make your shopping experience as smooth and enjoyable as possible!
I'm having issues placing my order.
If you are having issues placing your order do feel free to contact us at bd91merch@bdisaster91.com. Please allow 24 to 48 hours to reply.
I like to return or replace my order.
Since we have a no returns policy for our products, the first step is to check if your item is damaged. If it is, just contact our customer service team with your order details and a photo of the damage. We’ll guide you through the replacement process and make sure you’re taken care of!
I'd like to cancel my order.
Unfortunately once an order is placed it can not be canceled. if you have any questions regarding this please feel free to contact our cutomer services by email at bd91merch@bdisaster91.com
Couldn't find your answer?
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